Jannawi’s Family Program is a specialist therapeutic child and family safety service that supports children, young people, and families experiencing complex challenges where there are concerns about a child’s safety, wellbeing, and development.

The program works intensively with families to address child protection concerns, strengthen parenting capacity, enhance child development outcomes, and support families to create safe, nurturing environments for children.

Our experienced team includes Family Counsellors, an Early Childhood Teacher, and a Support Worker who provide tailored support that recognises the unique strengths, needs, and circumstances of each family.

Who We Support

The Family Program supports:

• Children aged 0–12 years who are assessed as being at risk of significant harm LGA of Inner West, Canterbury, Canada Bay, Burwood, Strathfield
• Families experiencing child protection concerns
• In some areas, young people who require additional support
• Parents and carers seeking support to improve family functioning and child wellbeing

• The expanded program includes additional Family Counsellors working across the Georges River and Sydney LGA This expansion has also enabled Jannawi to extend support to young people over 12 years of age,

Services Available

The program provides:

• Specialist therapeutic counselling
• Complex case management
• Family and child assessments
• Safety planning
• Child development interventions
• Parent education and parenting support
• Information, advice, and referrals
• Court support and advocacy
• Home visiting
• Coordination with other services and agencies

Families can access the Family Program through:

• Referrals via DCJ for children at risk or significant harm
• Referrals from other government and community agencies, including health, education, and family support services
• Self-referral by a parent, carer, or family member

All referrals are assessed to determine eligibility and the most appropriate support for the child and family.

Our Approach

The Family Program is guided by a strengths-based, trauma-informed, and culturally responsive approach. We work alongside families to build on their strengths, increase safety and stability, and support positive outcomes for children, young people, and their families.