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Need support right now?
Call 000 for Police and Ambulance help if you are in immediate danger.
Or contact one of these specialised services:
NSW Domestic Violence Line 1800 65 64 63
Child Protection Helpline 13 21 11
Parent Line 1300 1300 52
Kids Helpline 1800 551 800
Lifeline 13 11 14
NSW Rape Crisis Centre 1800 424 017
1800 Respect 1800 737 732
Link2home 1800 152 152
FAQ
What services do you offer for children and families?
We provide free counselling, case management, and support for children and families who are or have experienced trauma, including family, sexual, physical, and emotional abuse, as well as neglect.
How can I access support for domestic and family violence?
You can contact us directly via phone calls or emails for counselling, safety planning, and support with domestic violence and child protection.
Who is eligible to receive services from Jannawi?
We support women, children, families, and individuals who have experienced trauma, abuse, or need help caring for children.
How can I refer someone to Jannawi Family Centre?
Referrals can be made by calling our office at (02) 9750 0500. We do not have an online referral form.
What should I do if I need emergency support?
If you need urgent help, call 000 or contact a local emergency service listed below. Jannawi is not an emergency service.
Are your services confidential?
Yes, all services are confidential. However, we must share information if there are serious concerns about someone’s safety.
Can I get support if I am not a parent or guardian?
If you are worried about a child’s safety, our team can speak with you. If we can’t help, we will connect you with someone who can.
Can I volunteer at Jannawi Family Centre?
Due to the sensitive nature of our work, we do not offer volunteer opportunities.
How do I donate to Jannawi?
You can donate by visiting our website or contacting the centre directly.
Do you provide culturally respectful services?
Yes, we support people from all cultural, religious, and language backgrounds.